Shipping policy

1. Shipping Carriers and Options

At Xinflyingprint, we work with trusted carriers such as UPS and FedEx to ensure safe, reliable, and efficient delivery.

2. Order Processing Times

Supplies, Spare Parts & Equipment:
All orders, including consumables, spare parts, and equipment (such as printers, shaker & dryers, heat presses, etc.), will be arranged for shipment within three (3) business days after order confirmation.

3. Domestic Shipping Only

Currently, Xinflyingprint ships within the United States only. This allows us to maintain reliable delivery times and high-quality domestic service.

4. Special Handling for Oversized Equipment

Large equipment such as printers, dryers, and other industrial machines are classified as oversized freight. These items are carefully packed and shipped on pallets.
For safety reasons, customers are advised to use a pallet jack or forklift when unloading and moving oversized shipments.

5. Returns and Exchanges

If you need to return eligible items, please contact us within 14 days of delivery. For full details regarding eligibility, restocking fees, and procedures, please refer to our Return & Refund Policy.

6. Contact Information

For any questions related to shipping, handling, or order status, please contact us at:
 info@xinflyinggroup.com

7. Additional Notes

While we make every effort to meet estimated delivery times, delays may occasionally occur due to factors beyond our control, such as weather conditions or carrier issues. We appreciate your understanding and patience in such cases.

 

---

 

Xinflying is committed to ensuring your products arrive safely, on time, and in excellent condition. Thank you for choosing Xinflying.