Support Resources

Reliable & Professional Printing Machines & Consumables supplier Since 2010

XF-702E+Z650-2 Digital DTF Printer

Printhead:2pcs Epson i3200-A1
Speed: 6Pass:10m²/h;8Pass:8m²/h;12Pass:5m²/h
Dimension: L1700*W850*H1350mm

400D+400H A3 Dual Heads XP600 DTF Printer

Printhead:2pcs Epson i3200-A1
Speed: 6Pass:2.5m²/h; 8Pass:1.5m²/h
Dimension: L950*W600*H1100mm

XF-450PRO Dual I1600 Heads A1 All in One DTF Printer

Printhead:2pcs Epson i1600-A1
Speed: 6 Pass: 9㎡/h; 8 Pass: 7㎡/h ; 12 Pass: 5㎡/h
Dimension:L1950*W1065*H1350mm

A2 Dual I1600 Printheads DTF Printer

Printhead:2pcs Epson i1600-A1
Speed: 6 Pass: 9㎡/h; 8 Pass: 7㎡/h ; 12 Pass: 5㎡/h
Dimension:L1100*W510*H625mm

6040(7BE) Semi Automatic Double Station Hydraulic Heat Transfer Machine

Printing Width: 60x40cm

Voltage: 220V 1 phase/220V 3 phase/380v 3 phase

Power : 4.3KW

Dimension:100*82*140CM

XF-ZLN3PRO Condensing Purifier

Filter layer:3 layers

Air inlet Diameter:Φ50/Φ70

Voltage:110V/220V 50HZ/60HZ

Machine Size:L480*W390*H905mm

Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for.If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us.We’re always here to help!

General Questions

1. How long will it take to receive my order after purchase?

        Once your order is confirmed, the product will usually be delivered within 3–5 business days, depending on your location and shipping arrangements.

        Shipping details are clearly listed on each product page, including what is included in the package and how many parcels will be shipped.
        Some items may be shipped separately depending on their shipping requirements.

        You can learn how to operate the machine by watching our YouTube tutorial videos.      

       If you need further assistance, feel free to contact our support team, and we’ll be happy to help.

        You will receive notification once your order gets shipped, and you can also log in your account on our website to check order status.

Warranty Questions

1.How long is the warranty for the printer?

        It is 12 months.

        Yes, within 6 months after your purchase, the print head is eligible for complimentary repairing and one free replacement only.

        Yes, you can purchase extend warranty for your printer.

Support Questions

1.If online tech support cannot fix the issue, is there any other way to fix it?

If online technical support is unable to resolve the issue, we will do our best to arrange a technician to visit your location for on-site service and repair, ensuring your machine returns to normal operation as quickly as possible.

Yes, it is free for the first 12 month.

Technical support and repair services are not provided for used or second-hand machines.

Online Support

Our tech staff usually use Online Chat to communicate with customers and troubleshoot printer issues. If you need our tech staff to remotely connect to your computer, please install Team Viewer and share the ID and Password to our tech staff.

US Support Team

Tel: +86 186 2095 7722

Email: info@xinflyinggroup.com

Address: Baldwin Park,CA,USA

China Support Team

Tel: +86 186 2095 7722

Email: info@xinflyinggroup.com